© 2024 OnGoing (Ireland) Ltd.
About Us
We are a small consultancy based in West Waterford, focused on the needs of local SMEs to meet the demands of traditional customer care while embracing the benefits of modern hybrid business culture.
Our Mission
To make the most of your business.
Intro...
Here at OnGoing, we have an analysis toolkit that gives us insight into any aspect holding you back from meeting your full potential. It all begins with quality dialogue. Like any successful relationship, cooperation and collaboration are invaluable, but we don’t expect you to do all the work. We know it is our responsibility to bring something new to your table, and the time spent on research and enquiry is only the beginning. We’ll bring improvements, strengthen weaknesses, and ease pinch points, but understanding your issues can only come from understanding your business.
Method
You might already know where you’re missing a beat, or you might be completely mystified. Either way, our “3 eyes” methodology will help you work smarter and understand how to optimise your organisation. We have many strings to our bow and a network of experts in our quiver. Our Senior Analyst has over 20 years experience as a continuous improvement practitioner, and believes in “people-centred business process improvement”, which means harnessing and developing your team’s expertise and putting it to work as effectively as possible. Our approach considers all aspects of a business’ culture. As your partner we bring our experience to bear on your opportunities to improve. Together we plan and implement the right solutions for now and into the future.
Benefits
After working with us you will have identified obstacles in the way of your business and have plotted a path around them. We can work with you for as long as it takes to navigate that path. You will have a better-prepared and more involved team. You will have optimised all your business processes and found the simplest, most productive way to work. You will have a well-balanced business culture and a happy working environment. You will have taken strides to make the most of your business. The first step is to call.
Thank You
We appreciate you taking the time to reach out to us. We endeavour to call back within 24 hours (except during weekends and public holidays). Speak soon!
Standard Terms of ServiceIn consideration of matters discussed OnGoing (Ireland) Ltd (“OnGoing”) will have been engaged by the client in agreement with the following terms:Services and Payment1. OnGoing will provide the services as detailed in the job description of any relevant invoice and any other tasks which the parties may agree upon from time to time.
2. Invoices submitted are due as per the terms detailed in the invoice.
3. Any reasonable and necessary expenses occurring, which must have been pre-approved by the client, will be reimbursed within 30 days to OnGoing.Confidentiality and Intellectual Property4. Any data or information relating to the business of the client which would reasonably be considered as confidential will not be disclosed for any purpose by OnGoing either during or after the term of this agreement except as authorised by the client or as required by law.
5. All intellectual property and related material developed or produced under this agreement on behalf of the client will be the sole property of the client.Capacity6. In providing the services under this agreement it is agreed that OnGoing is acting as an independent contractor and not as an employee or partner.
7. Except as agreed from time to time OnGoing will have full control over working time, personnel, and methods used to provide the agreed services.
8. This agreement is non-exclusive and either party is free to engage during and after its term with other parties for the provision of similar services.Law and Acceptance9. This agreement will be governed by the laws of Ireland. Except as required by those laws each party agrees to indemnify and hold harmless the other party in case of any damages arising out of any act of omission.
10. Payment of the associated invoice implies acceptance of these terms of service.